Backchannel Chat Review For Academics
Olark provides some attention-grabbing reporting features for its live chat instruments. It has real-time reports so your staff can analyze chat quantity, customer satisfaction, and agent activity as often as you'd like. Having this data available makes it straightforward for administration to execute sensible staffing selections and allows your staff to maintain pace with buyer demand. The E-Chat chatbox is an embeddable chat window on your website. Please notice that you may embed your own